Incinerator Maintenance, Repairs & Refurbishment
What's Included
Service scope- Scheduled servicing
- Planned intervals matched to your operation
- Breakdown response
- Priority call-out for unplanned failures
- On-site support
- Macrotec engineers on site, not just on the phone
- Spares
- Held against the units we have supplied
- Operator training
- Included in every service agreement
- Coverage
- Africa, Middle East & Indian Ocean Islands
Exact response times and agreement tiers are scoped per site. See Service Plans below or talk to our team for specifics.
Servicing Built Around Your Operation
Our maintenance and repair service covers scheduled servicing, emergency breakdown response and full refurbishment of thermal process plant, whether or not it originally came from Macrotec. Agreements are built around how hard the equipment works and how far it sits from the nearest workshop, so a mine three hours from the nearest town gets a different service plan to a hospital incinerator in a city.
On-site technical support and operator training are part of the same service rather than a separate line item, because most avoidable failures start with how a machine is run day to day. We hold spares against the units we have supplied, so a failed component is a replacement, not a fabrication job.
Refurbishment extends the working life of plant that is still fundamentally sound. Refractory, burners, controls and instrumentation are replaced or upgraded individually, rather than retiring a unit that only needs part of it renewed.
Where a breakdown needs more than a phone call, our engineers can attend site directly, with response prioritised by how critical the plant is to your operation.
- Scheduled or emergency response
- Spares held against supplied units
- Operator training included
Every Unit We Build, Wherever It Sits
Incinerators, recovery furnaces, cremators, filtration systems and emission monitoring plant across the sectors we supply, including remote mines, hospitals, hotels and municipal sites.
Incinerators, all ranges
Recovery furnaces
Cremators
Filtration systems
Continuous emission monitoring
Remote & multi-site operations
Support That Outlasts Commissioning
Scheduled Preventive Servicing
Planned visits catch wear before it becomes downtime, at intervals matched to how hard your plant actually works.
Emergency Breakdown Response
When something fails without warning, our engineers get involved directly rather than leaving you to a manual and a parts catalogue.
Full Plant Refurbishment
Refractory, burners, controls and instrumentation are replaced or upgraded individually, extending the life of a unit that is still fundamentally sound.
On-Site Technical Support
Support from engineers who understand how the plant was designed to behave, not a call centre reading from a script.
Spares Held, Not Chased
Parts are held against the units we have supplied, so a failed component is a replacement, not a fabrication job with a long lead time.
Operator Training
Most avoidable failures start with how a machine is run day to day, so training is part of the service, not a separate line item.
Backed by ISO Certification
Maintenance and repair work is carried out under the same certified management systems that govern our manufacturing: ISO 9001 for quality, ISO 14001 for environmental management and ISO 45001 for occupational health and safety. A service visit follows the same standards as a new build.
How It's Delivered
Three ways to bring this service in, from a single call-out to an ongoing agreement, scoped to how critical the plant is and how far it sits from support.
Ad Hoc Call-Out
A specific fault, attended and fixed, with no ongoing agreement required.
Scheduled Maintenance Agreement
Planned visits at intervals matched to your operation, with spares availability and operator training included.
Full Refurbishment Programme
A scoped rebuild of an ageing unit's refractory, burners, controls and instrumentation rather than a full replacement.
Ask about pairing this with our Combustion Optimisation or Remote Monitoring services to keep plant running efficiently between visits.
Talk to Our Service Team
Tell us what plant you run, where it is and how it is performing, and we will put the right maintenance plan in place.